Privacy Policy

MG Essence is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, mgessence.store, and purchase our products. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

1. Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment information when you make a purchase or create an account on our website.
  • Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, and browsing behavior on our website.

2. How We Use Your Information

  • To Process Transactions: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping notifications.
  • To Improve Our Services: We use your data to understand your preferences and improve our website, products, and customer service.
  • Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about MG Essence.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal process, such as a court order or subpoena.

4. Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies

  • We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.

7. Children’s Privacy

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website.

9. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    • Email: mgessence05@gmail.com
    • Address: Located in Cape Town